Merchant Survey

Merchant Payment Provider Survey

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Country

How many countries does your business currently operate in?

What industry does your business operate in?

What is your business model?

What is your primary sales channel?

What is your average charge for a credit card transaction? (In percentage of transaction value)

What is your average charge for a debit card transaction? (In terms of percentage of transaction cost)

What is the flat rate fee charged for debit or credit card transactions on average?

What are the most important qualities for your payment service providers

Reliability

Costs

Security

Ease of set up

Please elaborate on the considerations for selecting a payment facilitation service or provider.

How would you describe the current payment journey for your customers?

What are the greatest payment challenges facing your business?

On average how long does it take your business to fully settle credit and debit card transactions?